Click here to get help online with AskMyGP

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

• Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday

• We can usually get back to you within the hour, and will see you same day if needed.

• All our registered patients are welcome, parents and carers on behalf of patients too.

• You can name a GP if you wish (so long as they are working that day)

• You may prefer a message, telephone, video or face to face response

• You can sign up now, with no paperwork

.....

AskMyGP is available to use Monday - Friday. The service is turned on at 7am and closes at 4pm. 

.

To ensure patients are getting the safest level of care, some routine requests may be deferred to a different working day to ensure urgent cases can be managed on the same day. 

.

Face-to-face appointments are available to all patients where there is a clinical need. You may be asked to first discuss your concerns over the telephone or online with a member of the clinical team to assess what would be most appropriate for you and which practice member would best provide it. 

.....

......

Appointments

The doctors may vary on their days of availability at each surgery. They work to a rota ensuring that they go to each surgery on a regular basis. All our clinics are appointments only.  Please use AskMyGP to consult with a Doctor online or over the phone.  If the Doctor then decides you need to come in and be seen they will arrange this with you.  If you do not have access to the internet at home, just telephone the surgery or call in to arrange an appointment.

Consulting times at both of our locations are 09:00-11:00 and 15:30-18:00.

Extended hours are offered on Thursday evenings at Corby Glen from 18:30 until 20:00.

Please remember an appointment is for one person only; please do not ask for other members of the family to be seen at the same time.

.....

........

Extended Access Appointments

We are pleased to be able to offer our patients access to routine, pre-booked appointments at evenings and weekends.

Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.

Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists.

The service is being delivered at the St Peter’s Hill Surgery and managed by a federation of GPs in the Grantham area. This means that your appointment could be with a health professional from any of the federation practices.

Contact the surgery to make an appointment.

.....

........

Chaperones

It is your right to have a chaperone present during your consultation. Please inform the clinician prior to any consultation or examination

........

.....

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Please note you are unable to book practice nurse appointments online. You will need to call the surgery to book.

........

.....

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.